Excerpt:
„The department also manages user training and events aimed at improving research literacy and engagement. Their work processes are highly structured, with clear workflows from acquisition to delivery, supported by performance indicators and user feedback systems. Focused on the Inclusion Office (Stabsstelle Inklusion)
[…]
The Oriental Department was established as an independent department in 1919. It systematically acquires print and electronic resources from and on the following regions: the Middle East, Central Asia, South Asia and Africa. In addition, the Oriental Department is responsible for the fields of Judaism and Eastern Christianity.
[…]
Verena Feistauer’s team maintains control over the library’s collection development, cataloging, and weeding policies. They use standardized metrics for evaluating the quality and relevance of materials, ensuring transparency and consistency. The team also uses specialized tools and software for inventory control and statistical analysis. Through user feedback surveys, multilingual acquisition strategies, and regular evaluations, they keep the collection relevant, accessible, and well managed.[…]„
You can read the full report here.


